Restart the router
The first things you want to do are a test and restart the router. Sometimes the routers seem to restart every now and then to go well. Restarting the router is quick and easy. Usually, you just need to unplug the power cord, unplug it for a few seconds, and then plug it in again.
The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays
A common reason why your phone has a Wi-Fi connection but no Internet access is a technical problem with your router. The faulty router could not provide your Android phone with Internet access. As a result, your phone will connect to the router properly, but will not have access to the web.
If Ethernet is turned on but the Unknown Network message is displayed, you must turn it off and on again. This is common on Windows computers, and the solution is simple – go to Network Connection, right-click Ethernet, click Disable, and then enable
If you have trouble installing Orbi Internet Wi-Fi using Orbi, restart your modem and try again:
- If you already have a router connected to the Orbi Internet Wi-Fi System modem, disconnect it.
- Restart the modem prior to interfacing the switch.
- After restarting the modem, connect the modem to the Internet port on the router using an Ethernet cable.
- Try reinstalling your Orbi Internet Wi-Fi system using the Orbi app.
If you have not yet installed your Orbi Internet Wi-Fi system using the Orbi application, you can install it using the router’s web interface:
- Connect your computer or mobile device to the router’s Wi-Fi network using the router’s Wi-Fi network name and password. The name and password of the router’s Wi-Fi network is on the router’s sticker.
- Open a web browser and visit orbilogin.com The router’s web interface has appeared.
Instructions to Fix It When You Have No Internet Connection
Restart the router and modem- The first step in solving most technological problems, and especially network hardware problems, is to get started. Restarting the router and modem flushes the memory and restores the background as persistent issues. You must log in to your router as an administrator.
Connected to the correct network. Make sure your Wi-Fi device is not trying to connect to a nearby network or Wi-Fi repeater that is not yet fully configured, each of which may have its own issues that prevent your access. . In these cases, even if Wi-Fi is turned on and connected, you still can’t have working internet.
- To confirm this, open the Wi-Fi settings and check the name of the organization you are attempting to associate with. If you don’t know it, it’s probably not your network. However, sometimes Wi-Fi extenders use the same network name as your router. If you think this happens, unplug the Wi-Fi Extender or temporarily pull it out to see if you can get Wi-Fi from this device. If you can get internet, the problem is in the extender and you can solve it from there.
- Re-enter the wireless password. Some operating systems do not alert you if you enter the wrong wireless password. Your laptop, tablet, or phone may indicate that you have a strong Wi-Fi signal, but if the password is incorrect, the router will refuse to communicate with your device.
- If you’re using a public Wi-Fi hotspot, you’re probably using an old password that used to work but has changed, which often happens when you’re trying to connect to a network you haven’t used in a long time.
- Connect your VPN. On the same line, if your device is connected to a VPN service, you can see a full Wi-Fi connection, even if you need to resolve a limited or no Internet connection. Try another VPN server or interrupt the VPN to see if the issue is resolved.
- Make sure you have an IP address. You may be connected to a router that has full lanes but no Internet access if the problem is not connecting the router, but connecting the router to your Internet Service Provider (ISP).
If this happens, your router will work on your network, but because it doesn’t have Internet access, it doesn’t have a valid public IP address, which means you can’t send or request data over the Internet.
Another reason you may not have a valid IP address is that your machine is set to use a static IP address, but the router does not allow this IP address on the network, which happens when your static IP address mixes on a DHCP network.
The easiest way to solve this problem is to enable DHCP on the router and remove the static device address. For example, in Windows, you can do this in Control Panel by going to Network Adapter Properties and selecting Retrieve Automatic IP Address instead of Manual Command.
- Open a browser. If you use a Wi-Fi hotspot, such as a hotel or airport, you may think that you can check your emails or browse the internet as soon as you have a strong wireless signal, but usually not as much. That’s how most hotspots are when you open a web browser; a hotspot page opens with basic information about which company provides the hotspot and what to do. Agree to the terms or enter the password provided by the company.
For example, some hotels allow you to enter a password on the hotspot page to access the hotel’s Wi-Fi, and airlines normally pay for internet access.
Wait for the hotspot page to be ready to set up your connection or redirect you to another site from which you normally have access to the site.
- Try another DNS server. If your device is connected to a DNS server with bad data or is offline, even the strongest Wi-Fi signal is useless to gain access to the Internet.
Find another DNS server and change the DNS server settings on your device to see if the website is finally loading.
- Check the MAC address filter. Another reason you are connected to Wi-Fi but do not have Internet access is when the router has set up MAC address filtering. It works by blocking the device from connecting to the router if they do not have a specific MAC address.
Therefore, even if your device may not have a problem showing that Wi-Fi is connected, any attempt to access the Internet or another network device will be blocked.
Because this setting usually only occurs on merchant networks, the best solution to bypass MAC address filtering is to ask for your MAC address to be added to the approved list.
- Contact technical support. If none of these steps resolves the issue, you will need technical support from your ISP, router manufacturer, or computer or Smartphone manufacturer.