Can A Virtual Medical Assistant Really Help Your Small Healthcare Practice?

Virtual Assistant

This is the time wherein one cannot isolate healthcare sector from technology. It is proven that they are thriving, growing and co-existing to respond to the needs of the people. Healthcare institutions understands that innovations, service upgrade and continuous study is necessary to improve support and service.

 The Rise of Telehealth

Telehealth refers to the extensive use of gadgets, technologies and applications to improve, support and provide health care services. Digital informations may be accessed using mobile phones, laptops and computers.

This is how telehealth can help individuals and doctors:

    • Ordering medications and testing materials via online.
    • Certain app can monitor sugar level, your body mass index, heart rate and more.
    • Easy communication with your doctor for schedules and consultations.
    • Collaborated health records for easy tracking.

Virtual Healthcare Provider

Virtual medical assistants are the ones who organize, simplify tasks and handle patient care. Their expertise is hugely valuable to small, independent practices giving wide range of operational support.

The usual task that they perform are:

    • They secure medical records keeping sensitive informations safe. They can access it whenever it is necessary especially if there’s a severe health condition or threat to the patient.
    • It is time consuming for medical practitioners to handle even the slightest of administrative work. They must focus on their profession and specialty. That is why virtual assistants are hands on in managing all administrative duties. They create calendar schedule for patient consultation, they set events, meetings and appointments.
    • VAs handles communication for the patients’ insurance need from verification to sending of claims. They can also confirm your eligibility whenever you’re seeking for insurance aid.
    • They can send payrolls, collect receipts, pay the clinic’s bills and manage expenses. They can also produce financial reports and cash flow.
    • To grow your small practice, social media marketing is necessary. A virtual assistant can manage your facebook, answer messenger queries and respond to reviews. Campaigning your business sustains relevance.

Given all these, it is safe to say that there are a lot things a virtual assistant can do. They enhance the service you provide to your patients. But what are the benefits of having one for your business?

Here are some of them:

    • No need to rush your patients because of time restrictions. Virtual work setup provides sufficient time.
    • Extra time for your family and leisure. You can decide to have some free time to learn new stuff.
    • VAs are usually compensated per hour. This may also be a source of your extra income.
    • It offers flexibility. No need to work and travel to your office.

Know More About Virtual Assistants

Choose flexible services that free up your time and resources. We provide trained professional resources that help in office administration and facilitate smooth functioning of your practice.

What can a Virtual Assistant for a medical practice help with?

A virtual assistant, or VA for short, is an administrator who performs their duties remotely instead of in your office.

Depending on the skill set you chose to hire, our VA’s can provide a wide range of customer service and medical services.

  1. Schedule Appointments
  2. Answer Inbound Calls
  3. Follow Up with Insurance
  4. Pre Authorization
  5. Order Prescriptions
  6. Get Google Reviews
  7. Patient Triage
  8. Update EMR
  9. Complete Patient Charts
  10. Collect Patient Balances
  11. Make Referral Calls
  12. Live Chat Communication

HIPAA Compliant

It is difficult to think that people working remotely will have same ethic and security that you have setup for your office.  That’s where we come in.

Neolytix has implemented a Enterprise grade security using Google’s infrastructure. Our policies and background checks ensure that every resource is verified and educated about HIPAA and their obligations.


Why should I hire a Virtual Assistant?

Virtual Assistants from Neolytix provide numerous advantages

Training & Management Included

Neolytix has deep rooted experience in the healthcare space working with medical and mental health practices across the country.

With that experience, we have built training programs to help our VA’s to be successful working with every practice.

A Practice Management Lead will supervise, monitor and coach the VA so they can best align to the goals of your practice.

Flexibility

Looking to hire someone as a shared resource, dedicated, Part time, Full Time or even cover 12 hour shifts. We provide the flexibility so your practice can scale quickly and economically.

Concerned about hiring employees offshore? Hire a US based resource – we provide you with choices that suit your requirement.

Integrated Digital Solutions

Practice Tech Solutions provide best in class digital solutions to medical practices. It is easy to integrate a Virtual Assistant to help you improve patient experience by using integrated technologies. Provide Web chat from your website, Answer questions on Facebook and grow your practice*. Complimentary setup on annual plans.